Cancellation conditions and fees

  • In the case of a reservation cancellation up to 21 days prior to the arrival of the customer, no additional cancellation fee will be required of the customer.
  • If the reservation cancellation is confirmed between 20 and 14 days prior to your arrival, a fee of up to 30% of your original booking price may be required
  • If the reservation cancellation is confirmed between 13 and 8 days prior to your arrival, a fee of 40% of your original booking price may be required
  • If the reservation cancellation is confirmed within 7 and 3 days prior to your arrival, a fee of 60% of your original booking price may be required
  • If the reservation cancellation is confirmed within 2 days prior to your arrival, a fee of 100% of your original booking price may be required
  • The nature and requirements of the cancellation fee are directly governed by the basis of previously cancelled accommodation services